Wondering what you need to get ready before a guest arrives, and what happens after they leave?

This checklist has you covered!

📝 Seamless Booking Management! Before, During & After Checklist

☑ Before Use

• Give the space a good clean and tidy-up.
• Send over the entry instructions (like the door code) and any house rules or handy tips in advance.
• Make sure you've got an emergency contact number ready, just in case.

☑ On the Day

• If your guest hasn't turned up by their event time, please let the SpaceCloud team know.
• Even if your guest is a no-show, you'll still get payout according to the refund policy.
• If a guest is unable to use the space due to an issue caused by the host, they will receive a full refund. This might affect your space's trust level.

☑ After Use

• Please have a check of the space – to see if anything's damaged or missing, and how the cleaning's looking.
• Tidying up for the next guest can really help you get those lovely reviews! 😊

🏠 After the guest's use is confirmed, payout will be processed!

The SpaceCloud Team will confirm the guest’s use of the space within 7 days of the event date. Once the use is confirmed, the payout will be processed.

The payout you’ll receive is the total hire fee minus our service fee. It’ll be sent directly to the bank account you’ve provided. Payouts may take up to 14 days depending on Stripe’s processing schedule.

You can find more details about payouts below: 🔗 Hosting Guide: Payout Process

We hope this checklist helps you manage your bookings with ease.

Keep this checklist handy, and you'll be a super host in no time! 👍